Privacy Policy

When a visitor submits a message through the contact form or simply browses the pages, Leovegas casino begins to process personal information under the terms described in this policy. The document applies to all data collected through the website, whether it is provided deliberately by the user or generated automatically during a session.

Scope of Policy

This policy governs the handling of information gathered on the website operated by Leovegas casino. It covers both the details a visitor chooses to share and the technical data that arises from ordinary use of the site. The rules described here apply to everyone who accesses the website, regardless of whether they actively engage with its features.

Information Given Directly

Visitors may supply personal details when they reach out through the contact section, send feedback, or make use of interactive functions. The types of information typically involved include a name, an email address, and the content of the message itself. Collection is limited to what is needed for the specific purpose the visitor initiated, and no additional data is requested beyond that point.

Data Collected Automatically

During ordinary browsing, the website may receive technical information without any action from the visitor. This category includes the IP address, the browser type, characteristics of the device, the operating system, timestamps of visits, the pages that led the visitor to the site, and general usage statistics. This data is gathered to keep the website operational and to allow measurement of its performance.

Purposes of Processing

The information collected serves several operational functions. It is used to respond to communications initiated by visitors, to maintain the stability of the website, and to improve the overall experience. Data also supports the review of content performance, the detection of misuse, system administration tasks, and the maintenance of accurate operational records. Each purpose is tied to the legitimate operation of the website rather than to any unrelated activity.

Cross-Border Transfers

When information is processed with the help of external service providers, it may be transferred between countries. Such transfers are handled with the same care as domestic processing, and the website takes reasonable steps to ensure that data remains protected regardless of where it is stored or accessed. The practical effect for the visitor is that their information may reside on servers located outside their own country while still being subject to the safeguards described in this policy.

Cookies and Storage Technologies

The website uses cookies and comparable technologies to support a range of functions. These tools can be grouped by their purpose. Preference cookies remember settings chosen by the visitor, analytics cookies measure how pages perform and how often they are visited, and functional cookies support the smooth operation of the site. Visitors may disable cookies through their browser settings, but this choice can reduce convenience and may disable certain features that depend on them.

Third-Party Assistance

External providers may be engaged to support the website in areas such as hosting, analytics, email delivery, technical maintenance, form handling, and security monitoring. These providers process data only in connection with the services they are contracted to deliver. They do not receive information for purposes unrelated to their assigned tasks, and the website does not authorise them to use the data beyond that scope.

Security Measures

Reasonable steps are taken to lower the risk of unauthorised access, misuse, or disclosure of personal information. These measures may include restricting access to data on a need-to-know basis, maintaining secure software environments, conducting routine oversight of systems, and handling submitted information with care. No security arrangement can guarantee absolute protection, but the website applies safeguards appropriate to the sensitivity of the data involved.

Responsible Gaming Content

Non-sensitive interaction data related to responsible gaming pages may be reviewed to improve the educational material offered there. The purpose of this activity is to make safer gambling guidance easier to locate and understand. This processing is directed at content quality and user protection, not at profiling individual visitors or tracking their behaviour beyond what is needed for those goals.

Visitor Rights

Visitors may exercise certain rights over their personal information. These include requesting a copy of the data held about them, asking for correction of inaccurate details, seeking deletion where the request is justified, and objecting to particular uses of their information. Before acting on any request, the website may ask for verification of identity to confirm that the person making the request is entitled to do so. Requests are handled within a reasonable time and without undue delay.

Retention of Information

Personal data is kept only as long as necessary for the purposes described in this policy. These purposes include communication, analytics, security, operational continuity, and legal recordkeeping. Once the information no longer serves any of these functions, it is either deleted or converted into an anonymised form that can no longer be linked to a specific individual.

External Destinations

The website may contain links to external content or to services operated by third parties. Leovegas casino does not control those destinations and cannot take responsibility for their privacy practices. Visitors who follow such links should review the privacy policy of the destination site to understand how their information will be handled there.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in website operations or in data practices. The version currently published on the website is the one that applies at any given moment. Visitors are encouraged to check the policy periodically to stay informed of any modifications.

Contact for Privacy Matters

Any inquiry related to privacy, data handling, or the exercise of visitor rights can be directed through the contact section of the website. The website will review the inquiry and respond in accordance with the practices described in this policy.